Accessibility on this website
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most common screen readers)
We’ve designed this website to meet recognised accessibility standards and good practice.
How accessible this website is
We know some parts of this website are not fully accessible.
Non-accessible content
The content listed below may not be fully accessible. We’re working to address these issues.
Videos and audio
- Some video or audio content may not have captions, transcripts or audio description.
Documents (PDFs and other files)
- Some older documents may not be fully accessible to screen readers.
- Some documents may not be tagged correctly, may have missing headings, or may not reflow when you zoom in.
Text and layout
- Some content may not reflow into a single column at higher zoom levels.
- Some pages may have issues with spacing, focus order, or headings that affect keyboard or screen reader use.
Images and visual content
- Some images may not have appropriate alternative text.
Forms and interactive components
- Some form fields, error messages, or interactive elements may not be announced clearly by screen readers or may be harder to use with a keyboard.
What we’re doing to improve accessibility
We are reviewing the site and prioritising improvements based on user impact. Where we cannot make something accessible immediately, we will provide an accessible alternative where possible.
Requesting information in an accessible format
If you need information from this website in a different format (for example accessible PDF, large print, easy read, audio recording or braille), contact us:
Tell us:
- the web address (URL) of the content
- what format you need
- how you want to receive it
We’ll respond within 10 working days.
Reporting accessibility problems with this website
If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, contact us using the details above.
Enforcement procedure
If you are not happy with our response, you can contact the Equality Advisory and Support Service (EASS). (https://www.equalityadvisoryservice.com/)
EASS can advise you on what to do next.
Technical information about this website’s accessibility
We aim for this website to conform to WCAG 2.2 AA. (https://www.w3.org/TR/WCAG22/)
Some content does not fully meet this standard yet, as described above.
Browser and device compatibility
This website is designed to work with modern browsers and devices. For the best experience, use the latest version of Chrome, Edge, Firefox or Safari.
Accessibility can vary depending on your device, browser, and any assistive technology you use.
Preparation of this accessibility statement
This statement was prepared on 1 December 2025.
It was last reviewed on 20 May 2026.
This website was last tested on 1 December 2025. The test was carried out by AVE using a combination of automated and manual checks, including keyboard-only navigation and screen reader testing where appropriate.